Privacy Policy
Effective Date: January 1, 2026
Welcome to Gabaya. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at gabaya.legacy@gmail.com.
When you visit our website (the "Site") and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy practices. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products (such as our premium bio-vegan leather handbags), when you participate in activities on the Site, or otherwise contact us.
The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect can include the following:
- Name and Contact Data: First and last name, email address, postal address, phone number, and other similar contact data.
- Credentials: Passwords, password hints, and similar security information used for authentication and account access.
- Payment Data: Data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by our payment processor, Razorpay. You should review its privacy policies and contact the payment processor directly to respond to your questions.
2. How We Use Your Information
We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To fulfill and manage your orders, payments, returns, and exchanges made through the Site.
- To deliver targeted advertising to you.
- To protect our Site and prevent fraud.
- To respond to user inquiries and offer support.
3. Will Your Information Be Shared With Anyone?
We only share and disclose your information in the following situations:
- Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities.
- Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Example: Payment processing via Razorpay, data analysis (Google Analytics), email delivery, hosting services, customer service, and marketing efforts.
4. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.
6. Your Privacy Rights
If you are resident in the European Economic Area (EEA) and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
- Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can log into your account settings and update your user account.
- Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below.
7. Contact Us
If you have questions or comments about this policy, you may email us at gabaya.legacy@gmail.com or by post to:
Gabaya India